Yes! Making your WH account prior to your class will save you time in the studio! Every member and guest MUST have a WH account.

We offer shoes in the studio. There is a $3 rental fee per class. All of our bikes accommodate SPD clips. A D-CL bike is a hybrid clip that can accommodate either Delta or SPD clips. Any non-D-CL bike can also accommodate sneakers. But we ALWAYS reccommend clipping in for the BEST WH experience :)

YES! Our community and our classes are for EVERYONE! You are in total control of your effort. Every staff member and instructor at Wheelhouse is able to assist you with everything you need to give you confidence and the best workout experience! YOU BELONG HERE!

Every class is for EVERY body! If you have any questions, worries, or concerns our entire WH staff is here to help you and WHelcome you! Don’t hesitate to book any class that works BEST for you! YOU CAN DO THIS!

Yes- If you are a membership client, there is a $25 fee for late cancelling or no showing a class. If you are a credit package member you will lose the credit. To avoid a late cancel fee or penalty you will need to cancel your class more than 12 hours prior to the start of your class. Reservations canceled with more than 12 hours notice will not result in any fees or loss of the credit.

Yes! Our locker rooms are equipped with lockers, showers, towels and more personal touches. Our HOUSE is your house!

Street parking can be limited. We offer validated parking at the Crown Street Parking Garage Monday-Friday after 5pm. The garage is located on the right side of Crown St. directly after our studio. If you park in the Crown Street garage you can purchase a parking validation in studio at the front desk for $3. The validation is valid Monday-Friday after 5pm. Please note: A parking validation will NOT work for morning classes weekend classes or other parking garages. Street parking is FREE on Sundays.

No — Riders are not allowed to enter class beyond 5 minutes of scheduled start time. This is for your safety! The room is dark and the warm up is critical. Your safety is our main priority. If you do show up to the studio late and are not allowed into class the front desk staff will be happy to rebook you into another class.

If you are a first time rider we ask that you arrive to the studio 15 minutes before the start of class to ensure you have he BEST WH experience! For all other riders we suggest being at the studio at least 10 minutes before the start of class to make sure you are on your bike at the start of class.

Yes- Every WH membership has a minimum 3 month commitment. Each credit package has an expiration date based on the number of credits. Credit package expiration dates can be extended for 30 days for a $25 extension fee.

Yes. Any membership can be canceled at anytime AFTER the minimum 3 month commitment. A cancellation request must be submitted via email AT LEAST 10 days prior to your next billing cycle. Cancellation requests received within 10 days of the next billing cycle will receive a final charge on the next billing cycle.

Teacher/Student Unlimited Memberships can be requested to freeze two times per year: from12/15-1/15 and 5/15-8/15. Pausing a Student/Teacher Unlimited Membership outside of these dates may not be granted. Regular Unlimited Memberships can be requested to freeze for a maximum of 8 weeks per year, but cannot be paused for less than 4 weeks at a time.

YES! We have a personalized app, RIDE WHEELHOUSE, available for all IOS and Android users. You can Buy, Book, and manage your account with ease!

No problem! Email us at info@wheelhousecyclingstudio.com with any questions you have!